After you’ve requested the activation, the connection process will take 2-8 hours to complete as long as you requested it between 9AM-5PM (excluding Sundays). Otherwise the connection process will begin at 9AM the next day (excluding Sundays). Upon the completion of your connection you will receive a confirmation email and/or SMS. At this point, if you've ordered a modem from us, simply swap out your existing modem for your new Moose Mobile modem.