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Network Outage Register

If you’re experiencing issues with your service, this page helps you check whether there’s a known outage affecting your area via the Outage register.

nbn Network Outages

We publish information about significant outages affecting our broadband services, including NBN, fibre, and fixed wireless.

View current and recent outages affecting NBN services nbn Network Status
Access a downloadable outage register for detailed records

If your issue isn’t listed, we recommend troubleshooting your connection or contacting our support team. This register includes major and significant outages, with details such as when the outage occurred, affected areas, and resolution times. You can download the outage register below:

Download Network Status (CSV)

Still having issues?

If you’re unable to find information about your issue:

-Restart your modem or device
-Check your service setup

Contact our support team for further assistance

Get quick help from our local customer care team.

Speak directly with a customer care specialist.

Email us with any questions you may have.