Are you an existing mobile customer? Confirm your address in the mobile customer portal to go in the running to win 1 of 3 $1000 Westfield gift cards! Click here

Moose Promo T&C’s

On this page you’ll find the terms and conditions of our current promotions.

Win 1 of 3 $1000 Westfield Gift Cards

  1. The Promoter is: Moose Mobile, ABN: 610 525 856 The abovementioned company will be hereafter jointly referred to as the ‘Promoter.’
  2. Employees of the Promoter or their family members or anyone else connected in any way with the competition or helping to set up the competition shall not be permitted to enter the competition.
  3. To enter the competition an entrant must either: a.) Be an existing Moose mobile customer and update/verify their contact information via the customer portal to confirm a current postal address, mobile number and email address.
  4. b.) Become a customer of Moose mobile and provide/verify a current postal address, mobile number and email address on the customer portal.
  5. Closing date for entry will be 11:59pm (AEST) Wednesday 31st December 2025. After this date no further entries to the competition will be permitted.
  6. No responsibility can be accepted for entries not received for whatever reason.
  7. The Promoter reserves the right to cancel or amend the competition and these terms and conditions without notice. Any changes to the competition will be notified to entrants as soon as possible by the Promoter.
  8. The Promoter is not responsible for inaccurate prize or entry details supplied to any entrant by any third party connected with this competition.
  9. No cash alternative to the prizes will be offered. The prizes are not transferable.
  10. Winners will be drawn at random on Tuesday 20 January, 2026.
  11. The winners will be notified by email and/or text at 1:00pm [AEST] Tuesday 20 January, 2026. If the winners cannot be contacted or do not claim the prize within 14 days of notification, we reserve the right to withdraw the prize from the winners and pick replacement winners.
  12. The Promoter will notify the winners of how the prize can be collected.
  13. The Promoter’s decision in respect of all matters to do with the competition will be final and no correspondence will be entered into.
  14. By entering this competition, an entrant is indicating their acceptance and agreement to be bound by these terms and conditions.
  15. The competition and these terms and conditions will be governed by Australian law, and any disputes will be subject to the exclusive jurisdiction of the courts of Australia.
  16. The winners agree to the use of their name and image in any publicity material. Any personal data relating to the winner or any other entrants will be used solely in accordance with current Australian data protection legislation and will not be disclosed to a third party without the entrant’s prior consent.
  17. This competition is in no way affiliated with Westfield Group.

Mobile Promotions

The Offer

These Terms and Conditions apply to the Moose Promotion (October 2025) which provides Moose Mobile customers discounted monthly charges or bonus data for the first 6 monthly billing periods of their new mobile service subject to these Terms and Conditions (Offer). The applicable discounts and bonus data are set out in the tables below. This Offer is valid from 9 September 2025 to 30 November 2025, or otherwise until Moose withdraws the Offer without notice by discontinuing the promotion. By applying for this Offer, you agree to be bound by Moose’s Standard Form of Agreement (SFOA), accessible at https://moosemobile.com.au/standard-form-of-agreement, as well as these Terms and Conditions. Moose reserves the right to modify these Terms and Conditions at any time in accordance with the SFOA.

Your application

To qualify for this Offer, you must meet the following criteria:
  • You must be at least 18 years old and possess a valid Australian residential address.
  • You must be a new customer of Moose, or an existing customer purchasing a new mobile service.
Moose may accept or decline your application in its absolute discretion.

How the offers will work

The discounts apply exclusively to the specific services and plans detailed in the table below (eligible service). The Offer is non-transferable, cannot be combined with any other special offers or promotions, and is not redeemable for cash. The Offer is available to new or existing Moose customers who sign up to a new mobile plan with Moose. Upon acquiring a new eligible service, Moose will apply the discount or bonus data specified in the tables below at the time of signup. The monthly discount will automatically be subtracted from your monthly invoices for the first 6 monthly billing periods of your new service, or until you cancel the service, whichever comes first. The bonus data will automatically be applied to the included monthly data on the service for the first 6 monthly billing periods, or until you cancel the service, whichever comes first. If you opt to change your plan during the promotional period, the discount and/or bonus data will not continue to apply to the new plan. If the new plan is not listed, the discount will cease to apply. Additional charges, including but not limited to excess data usage and extra data packs will continue to apply. To receive the bonus data component of any promotion you must connect within one month of purchasing your service. All prices displayed include Goods and Services Tax (GST).
ServiceMonthly chargeOfferDiscountBonus data
Moose 27GB SIM Plan$26.80$12.40$14.4013GB
Moose 40GB SIM Plan$33.80$23.80$10.00N/A
Moose 100GB SIM Plan$41.80$29.80$12.00N/A
Moose 200GB SIM Plan$55.80$45.80$10.00N/A

NBN Promotions

The Offer

These Terms and Conditions apply to the Moose Promotion (2025) which provides Moose customers discounted monthly charges for the first 6 months of their new nbn service subject to these Terms and Conditions (Offer). The applicable discounts are set out in the tables below. This Offer is valid from 22 April 2025 to 30 November 2025, or otherwise until Moose withdraws the Offer without notice by discontinuing the promotion. By applying for this Offer, you agree to be bound by Moose’s Standard Form of Agreement (SFOA), accessible at https://moosemobile.com.au/standard-form-of-agreement, as well as these Terms and Conditions. Moose reserves the right to modify these Terms and Conditions at any time in accordance with the SFOA.

Your application

To qualify for this Offer, you must meet the following criteria:
  • You must be at least 18 years old and possess a valid Australian residential address.
  • You must be a new customer of Moose, or an existing customer purchasing a new nbn service.
Moose may accept or decline your application in its absolute discretion.

How the offers will work

The discounts apply exclusively to the specific services and plans detailed in the table below (eligible service). The Offer is non-transferable, cannot be combined with any other special offers or promotions, and is not redeemable for cash. The Offer is available to new or existing Moose customers who sign up to a new Moose nbn plan. Upon acquiring a new eligible service, Moose will apply the discount specified in the tables below at the time of signup. The monthly discount will automatically be subtracted from your monthly invoices for the first 6 months of your new service, or until you cancel the service, whichever comes first. If you opt to change your plan during the discount period, the discount will continue to apply if the new plan matches those listed in the tables below. If the new plan is not listed, the discount will cease to apply. Additional charges, including but not limited to upgrades, extra data packs, other internet services, installation, and fees for non-standard installations, will continue to apply. This Offer is not available in all regions and only applies to the services listed in the table below. All prices displayed include Goods and Services Tax (GST).
ServiceMonthly chargeOfferDiscount
Economy NBN 12/1Mbps$59.80$47.80$12.00
Value NBN 25/10Mbps$60.80$46.80$14.00
Premium NBN 50/20Mbps$79.80$63.80$16.00
Elite NBN 100/20Mbps$ 84.80$ 64.80$20.00
Turbo NBN 500/20Mbps$ 84.80$ 64.80$20.00
Value NBN FW 25/5Mbps$60.80$46.80$14.00
Premium NBN FW 75/10Mbps$79.80$63.80$16.00