Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#9174: Unplanned Outage | NBN | McLeans Ridges, NSW
Started:
07/03/2025 5:00pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-03-07 17:19:11
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of McLeans Ridges and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Posted: 2025-03-07 17:19:38
We wish to advise that the Remote troubleshooting indicates an unplanned local power outage is affecting the nbn network causing a loss of service to customers. The backup battery at the site has been depleted. If the outage is ongoing, Field Services have been requested to attend the site to connect a generator as an alternate power source during the ongoing power outage. Please note that attendance may be delayed due to the OH&S risk that severe weather poses.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.