Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#6855: Unplanned Outage | NBN | WILSTON,QLD
Started:
12/12/2024 3:45pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-12-12 15:51:58
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of WILSTON and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Posted: 2024-12-16 15:02:27
We wish to advise that the field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2024-12-16 17:09:49
We wish to advise that the attending technician undertaking optimisation activities has identified a fault from one or more end-user premises that is causing interference on the network for the neighbouring sites. nbn has requested the end-users make an appointment for a technician to attend and resolve the fault in their premises. The Estimated Time of Restoration (ETR) will be revised upon return of the technician. The returning technician will only be carrying out work on premises causing the interference and will not affect the neighbouring premises.
Posted: 2024-12-17 09:49:08
We wish to advise that the field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.