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Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 566 673.

Incident Details

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#6727: Unplanned Outage | NBN | BURLEIGH HEADS,QLD
Started:
10/12/2024 11:15am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-12-10 11:16:30
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of BURLEIGH HEADS and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2024-12-10 13:35:49
We wish to advise tha the field technician is estimated to arrive to the impacted site by 17/12/2024 by 11:30 AEDT

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-17 16:00:58
We wish to advise that the estimated time for restoration [ETR] for this outage has now been updated to 18/12/2024 by 17:30 AEDT.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-18 12:03:37
We wish to advise that the estimated time for restoration [ETR] for this outage has now been updated to 20/12/2024 by 17:30 AEDT.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-20 16:23:32
We wish to advise that the estimated time for restoration [ETR] for this outage has now been updated to 27/12/2024 by 17:30 AEDT.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.