fbpx

Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 566 673.

Incident Details

Back to Network Status
#6305: Unplanned Outage |NBN | Seven Hills, NSW
Started:
28/11/2024 10:00am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-11-28 10:31:33
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Seven Hills and its surrounds. Field Services have arrived on-site and found a clogged fan filter which was meant to the cooling the OLT card. The filter has been cleared; the tech will wait for devices to cool before physically reseating the cards.

Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.