Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#20174: Unplanned Outage - NBN - South Coogee, WA
Started:
13/09/2025 8:31am
Estimated Resolution:
14/09/2025 3:30pm
Type:
unscheduled
Posted: 2025-09-13 08:48:20
nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.
Posted: 2025-09-13 09:28:31
Field Services have been engaged to investigate further on-site. Further updates once an ETA is available.
Posted: 2025-09-13 10:53:55
The estimated service restoration is now 2025-09-13 08:00:00
Posted: 2025-09-13 12:19:30
The field tech has identified a fibre break almost 9kms from the exchange The tech will attend the location to see if there is any physical damage. If repair work is required on the cable, a cable tech will be requested to attend. nbn will update as more information becomes available.
Posted: 2025-09-13 12:44:37
The estimated service restoration is now 2025-09-16 03:00:00
Posted: 2025-09-13 13:09:49
Field technicians are onsite and scoping the location of the cable break.
Posted: 2025-09-13 15:51:08
The estimated service restoration is now 2025-09-13 11:30:00
Posted: 2025-09-13 16:31:16
The techs are hauling new cable and once complete will begin splicing.
Posted: 2025-09-13 21:08:28
Field Services have confirmed that there is significant cable damage to repair. Works soon be suspended overnight and will resume tomorrow.
Posted: 2025-09-13 21:13:34
The estimated service restoration is now 2025-09-14 05:30:00