Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#20157: Unplanned Outage - NBN - Ferny Grove QLD
Started:
12/09/2025 6:34pm
Estimated Resolution:
13/09/2025 1:09am
Type:
unscheduled
Posted: 2025-09-12 19:06:51
nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.
Posted: 2025-09-12 22:08:20
The field technician is estimated to arrive to the impacted site by 13/09/2025 by 00:30
Posted: 2025-09-12 23:28:46
An emergency planned change will be put into effect to manage any further customer impact while techs are undergoing restoration activities. RSPs who have additional customers impacted will be able to view the details of the emergency planned outage on Service Portal under Change Management CRQ000009104981.
Posted: 2025-09-12 23:53:53
A technician has arrived on-site and is scoping the work required to restore services. nbn will provide updates as more information becomes available.
Posted: 2025-09-13 01:09:46
Your service outage has been resolved.