Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#20138: Unplanned Outage - NBN - MILE END,SA-5031
Started:
12/09/2025 3:21pm
Estimated Resolution:
12/09/2025 11:28pm
Type:
unscheduled
Posted: 2025-09-12 15:29:27
NBN is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway, and we will advise once the outage is resolved.
Posted: 2025-09-12 18:07:49
nbn is investigating an alarm to the tap. If services are unable to be restored remotely, a field technician will be dispatched to the site.
Posted: 2025-09-12 18:33:05
A technician has been engaged to attend the site. The ETA will be published when it becomes available.
Posted: 2025-09-12 18:38:08
The field technician is estimated to arrive to the impacted site by 12/09/2025 by 22:30
Posted: 2025-09-12 19:21:55
The field technician has revised the estimated arrival time to 12/09/2025 by 21:00
Posted: 2025-09-12 19:47:08
The estimated service restoration is now 2025-09-12 13:00:00
Posted: 2025-09-12 19:57:14
The technician is now on site. Field Services have advised of an ETR of 23:00 AEST. nbn will provide updates as information is reported back from Field Services.
Posted: 2025-09-12 23:28:46
Your service outage has been resolved.