Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#20125: Unplanned Outage - NBN - BURWOOD EAST,VIC-3151
Started:
12/09/2025 1:01pm
Estimated Resolution:
12/09/2025 8:37pm
Type:
unscheduled
Posted: 2025-09-12 13:12:30
nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.
Posted: 2025-09-12 14:38:26
Remote troubleshooting activities have been unsuccessful in resolving this incident. A technician is currently being engaged to attend site and further investigate. Further updates will be provided once an ETA is known.
Posted: 2025-09-12 15:39:33
The field technician is estimated to arrive to the impacted site by 12/09/2025 by 20:00
Posted: 2025-09-12 18:07:51
The estimated service restoration is now 2025-09-12 10:30:00
Posted: 2025-09-12 18:12:58
The technician has arrived onsite. Progress updates will be provided.
Posted: 2025-09-12 20:37:58
Your service outage has been resolved.