An Optus porting outage is delaying number transfer for 48 hours. We apologise for the inconvenience and expect number transfers to resume as normal on Monday 15/09/25

Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#20107: Unplanned Outage - NBN - DANDENONG NORTH,VIC-3175

Started:

12/09/2025 10:47am

Estimated Resolution:

12/09/2025 5:22pm

Type:

unscheduled

Posted: 2025-09-12 11:00:46

nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.

Posted: 2025-09-12 11:41:19

The field technician has revised the estimated arrival time to 12/09/2025 by 16:00

Posted: 2025-09-12 15:39:35

The estimated service restoration is now 2025-09-12 08:00:00

Posted: 2025-09-12 15:49:41

nbn can confirm the assigned technician is now on-site. Further updates will be communicated as progress reports from the field are received. The ETR has been set to 18:00.

Posted: 2025-09-12 17:22:23

Your service outage has been resolved.