Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#20074: Unplanned Outage - NBN - Beaudesert, QLD
Started:
12/09/2025 5:03am
Estimated Resolution:
12/09/2025 3:19pm
Type:
unscheduled
Posted: 2025-09-12 05:26:44
nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.
Posted: 2025-09-12 07:37:57
The field technician is estimated to arrive to the impacted site by 12/09/2025 by 13:00
Posted: 2025-09-12 10:35:28
The estimated service restoration is now 2025-09-12 01:30:00
Posted: 2025-09-12 11:05:51
A technician has arrived on-site and is scoping the works required to restore services. Further updates if works will take additional customers offline, or if additional assistance (such as civil crews etc) is required.
Posted: 2025-09-12 12:06:37
The tech has found damaged cabling, and is working on installing a replacement length.
Posted: 2025-09-12 12:52:14
The estimated service restoration is now 2025-09-12 05:00:00
Posted: 2025-09-12 13:32:46
An emergency planned change will be put into effect to manage any further customer impact. RSPs who have additional customers impacted will be able to view the details of the emergency planned outage on Service Portal under Change Management CRQ000009104745.
Posted: 2025-09-12 14:58:48
The estimated service restoration is now 2025-09-12 07:00:00
Posted: 2025-09-12 15:19:14
Your service outage has been resolved.