An Optus porting outage is delaying number transfer for 48 hours. We apologise for the inconvenience and expect number transfers to resume as normal on Monday 15/09/25

Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 566 673.

Incident Details

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#19237: Unplanned Outage - NBN - BALWYN, VIC
Started:
04/09/2025 4:10pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-09-04 16:10:03
Total Impacted service(s) 3 of which is/are Priority Assist.
AVC400053604675 listed under CVC000000768544
AVC400053605546 listed under CVC000000768544
AVC400056367248 listed under CVC000000768544
Posted: 2025-09-05 08:34:17
The estimated time of restoration has been updated to 04/09/2025 by 16:00