An Optus porting outage is delaying number transfer for 48 hours. We apologise for the inconvenience and expect number transfers to resume as normal on Monday 15/09/25

Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#18193: Unplanned Outage - NBN - Ormeau, QLD

Started:

27/08/2025 6:56am

Estimated Resolution:

No ETR

Type:

unscheduled

Posted: 2025-08-27 06:56:43

nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.

Posted: 2025-08-27 06:56:44

An Optical Line Terminal (OLT) card is currently offline; all customers attached to the OLT card will be unable to access the internet. Engineers are remotely troubleshooting to see if customers can be brought back online remotely. If troubleshooting cannot restore services remotely, Field Services will be engaged to reseat or replace the OLT card.