Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#17710: Unplanned Outage - NBN - ANNERLEY,QLD-4103
Started:
22/08/2025 1:37pm
Estimated Resolution:
23/08/2025 12:00am
Type:
unscheduled
Posted: 2025-08-22 13:47:36
NBN is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway, and we will advise once the outage is resolved.
Posted: 2025-08-22 17:05:30
Field Services have been engaged. An update on the ETA will be provided as soon as it becomes available.
Posted: 2025-08-22 18:26:22
The field technician is estimated to arrive to the impacted site by 22/08/2025 by 20:30
Posted: 2025-08-22 20:22:20
The estimated service restoration is now 2025-08-22 14:00:00
Posted: 2025-08-22 20:42:31
A field technician is now on-site to investigate an issue with a faulty network device. Further updates will be communicated as progress reports from the field are received. An ETR of 12:00am AEST has been advised.
Posted: 2025-08-22 21:43:05
The technician has ordered spares and will return to the site in the morning once the spares are available to collect.