Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#17681: Unplanned Outage - NBN - St Albans, VIC 3021
Started:
22/08/2025 10:07am
Estimated Resolution:
22/08/2025 1:12pm
Type:
unscheduled
Posted: 2025-08-22 10:54:49
nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.
Posted: 2025-08-22 11:40:33
The field technician has revised the estimated arrival time to 22/08/2025 by 14:00
Posted: 2025-08-22 12:00:47
The estimated service restoration is now 2025-08-22 05:00:00
Posted: 2025-08-22 12:51:43
nbn can confirm the assigned technician is now on-site. Further updates will be communicated as progress reports from the field are received. The ETR has been set to 15:00.
Posted: 2025-08-22 13:12:00
Your service outage has been resolved.