Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#17588: Unplanned Outage - NBN - Bawley Point NSW 2539
Started:
21/08/2025 3:41pm
Estimated Resolution:
22/08/2025 1:53am
Type:
unscheduled
Posted: 2025-08-21 16:01:51
nbn is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway and nbn will advise once the outage is resolved.
Posted: 2025-08-21 16:52:25
Services appear to be restored however a technician will be engaged to replace faulty hardware after it self reset several times.
Posted: 2025-08-21 20:44:23
A technician has been dispatched to collect spares from the warehouse and travel approximately two hours to the site for the hardware replacement. The estimated arrival time is by midnight.
Posted: 2025-08-21 23:42:04
The technician has collected the spares and is enroute to the site. the estimated time of arrival is by 1:00am.
Posted: 2025-08-22 00:48:27
The estimated service restoration is now 2025-08-21 20:00:00
Posted: 2025-08-22 01:53:57
Your service outage has been resolved.