Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#16856: Unplanned outage - NBN - EASTLAKES,NSW-2018
Started:
15/08/2025 2:38pm
Estimated Resolution:
25/08/2025 5:30pm
Type:
unscheduled
Posted: 2025-08-15 17:24:08
NBN is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway, and we will advise once the outage is resolved.
Posted: 2025-08-19 11:33:15
The field technician has revised the estimated arrival time to 19/08/2025 by 17:30
Posted: 2025-08-19 16:20:39
The estimated service restoration is now 2025-08-25 07:30:00
Posted: 2025-08-19 16:20:39
The field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers