Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#16849: Unplanned outage - NBN - UNDERWOOD,QLD-4119
Started:
15/08/2025 12:47pm
Estimated Resolution:
22/08/2025 12:36pm
Type:
unscheduled
Posted: 2025-08-15 16:13:18
NBN is investigating an unplanned network outage in your area. As a result you may experience a partial or total loss of connectivity. Restoration activity is underway, and we will advise once the outage is resolved.
Posted: 2025-08-20 16:38:49
The field technician has revised the estimated arrival time to 22/08/2025 by 11:30
Posted: 2025-08-21 13:17:09
The estimated service restoration is now 2025-08-22 07:30:00
Posted: 2025-08-21 13:17:09
The estimated time of restoration has been updated to 22/08/2025 by 17:30
Posted: 2025-08-22 12:36:27
Your service outage has been resolved.
Posted: 2025-08-22 12:36:34
The Incident Status has been updated to Closed.