Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#16750: Unplanned outage - NBN - CASULA, NSW
Started:
07/08/2025 9:39am
Estimated Resolution:
21/08/2025 1:20pm
Type:
unscheduled
Posted: 2025-08-15 09:15:14
Total Impacted service(s)-1
AVC400055457730 listed under CVC000000768155
AVC400055457730 listed under CVC000000768155
Posted: 2025-08-15 09:20:20
The estimated time of restoration has been updated to 18/08/2025 by 17:30
Posted: 2025-08-18 15:02:42
The attending technician undertaking optimisation activities has identified a fault from one or more end-user premises that is causing interference on the network for the neighbouring sites. nbn has requested the end-users make an appointment for a technician to attend and resolve the fault in their premises. The Estimated Time of Restoration (ETR) will be revised upon return of the technician. The returning technician will only be carrying out work on premises causing the interference and will not affect the neighbouring premises.
Posted: 2025-08-21 13:20:19
Your service outage has been resolved.
Posted: 2025-08-21 13:20:20
The Incident Status has been updated to Closed.