Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#16499: Unplanned outage - NBN - CROWS NEST,NSW-2065
Started:
14/08/2025 3:19pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-08-14 15:19:46
nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.
Posted: 2025-08-14 15:19:46
A local power outage is impacting the nbn network causing a loss of service to customers. nbn is monitoring the situation and once the power is restored will test alarms and perform health checks on the network to confirm stability.
Please contact the local power provider for more information including the Estimated Time to Restore (ETR).
nbn recommends customers perform a reset of their modem and in-home equipment once the power is restored to their area if further issues are experienced.
Please contact the local power provider for more information including the Estimated Time to Restore (ETR).
nbn recommends customers perform a reset of their modem and in-home equipment once the power is restored to their area if further issues are experienced.