Network Status

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Incident Details

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#16474: Unplanned outage - NBN - ASQUITH, NSW

Started:

13/08/2025 5:08pm

Estimated Resolution:

22/08/2025 5:30pm

Type:

unscheduled

Posted: 2025-08-14 15:18:37

Total Impacted service(s)-1
AVC400053619023 listed under CVC000000768516

Posted: 2025-08-14 15:18:47

The field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers

Posted: 2025-08-15 20:59:15

The estimated service restoration is now 2025-08-18 07:30:00

Posted: 2025-08-15 21:04:21

The estimated time of restoration has been updated to 18/08/2025 by 17:30

Posted: 2025-08-18 17:29:36

The estimated service restoration is now 2025-08-19 07:30:00

Posted: 2025-08-18 17:34:37

The estimated time of restoration has been updated to 19/08/2025 by 17:30

Posted: 2025-08-19 12:49:12

The attending technician undertaking optimisation activities has identified a fault from one or more end-user premises that is causing interference on the network for the neighbouring sites. nbn has requested the end-users make an appointment for a technician to attend and resolve the fault in their premises. The Estimated Time of Restoration (ETR) will be revised upon return of the technician. The returning technician will only be carrying out work on premises causing the interference and will not affect the neighbouring premises.

Posted: 2025-08-22 14:07:58

The estimated service restoration is now 2025-08-22 07:30:00

Posted: 2025-08-22 14:07:59