Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

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Incident Details

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#16055: Unplanned outage - NBN - MERMAID BEACH,QLD-4218
Started:
11/08/2025 10:43am
Estimated Resolution:
21/08/2025 5:30pm
Type:
unscheduled
Posted: 2025-08-14 15:02:51
Total Impacted service(s)-2
AVC400056790303 listed under CVC000000747269
AVC400056616105 listed under CVC000000747269
Posted: 2025-08-14 15:04:21
The estimated time of restoration has been updated to 15/08/2025 by 17:30
Posted: 2025-08-15 10:39:17
The estimated service restoration is now 2025-08-18 07:30:00
Posted: 2025-08-18 13:16:09
The estimated service restoration is now 2025-08-19 07:30:00
Posted: 2025-08-18 13:51:30
The estimated time of restoration has been updated to 19/08/2025 by 17:30
Posted: 2025-08-20 08:21:33
The estimated service restoration is now 2025-08-20 07:30:00
Posted: 2025-08-20 08:26:35
The estimated time of restoration has been updated to 20/08/2025 by 17:30
Posted: 2025-08-20 16:28:37
The estimated service restoration is now 2025-08-21 07:30:00