Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#15992: Unplanned outage - NBN - SMITHFIELD,NSW-2164
Started:
14/08/2025 3:00pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-08-14 15:00:52
nbn recently resolved an unplanned outage in your area. Resetting your home modem may optimise your nbn connection, otherwise reach out to your service provider if you are still experiencing issues.
Posted: 2025-08-14 15:00:53
A local power outage is affecting the nbn network causing a loss of service to customers. nbn is monitoring the situation and once the power is restored will test alarms and perform health checks on the network to confirm stability. It is recommended that RSPs and customers refer to their power provider for an ETR.