Network Status
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Incident Details
#15610: Unplanned outage - NBN - MARRICKVILLE,NSW-2204
Started:
07/08/2025 3:15pm
Estimated Resolution:
12/09/2025 8:28am
Type:
unscheduled
Posted: 2025-08-14 14:48:07
Total Impacted service(s)-2
AVC400052670598 listed under CVC000000767985
AVC400053589260 listed under CVC000000767985
AVC400052670598 listed under CVC000000767985
AVC400053589260 listed under CVC000000767985
Posted: 2025-08-14 14:51:49
The attending technician undertaking optimisation activities has identified a fault from one or more end-user premises that is causing interference on the network for the neighbouring sites.
nbn has requested the end-users make an appointment for a technician to attend and resolve the fault in their premises. The Estimated Time of Restoration (ETR) will be revised upon the return of the technician.
The returning technician will only be carrying out work on premises causing the interference and will not affect the neighbouring premises.
nbn has requested the end-users make an appointment for a technician to attend and resolve the fault in their premises. The Estimated Time of Restoration (ETR) will be revised upon the return of the technician.
The returning technician will only be carrying out work on premises causing the interference and will not affect the neighbouring premises.
Posted: 2025-08-15 14:11:58
The estimated service restoration is now 2025-08-15 07:00:00
Posted: 2025-08-15 14:11:59
The field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2025-08-15 14:42:18
The field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2025-08-25 11:08:02
The estimated service restoration is now 2025-08-25 07:30:00
Posted: 2025-08-25 11:08:02
The field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2025-08-25 14:11:47
The attending technician undertaking optimisation activities has identified a fault from one or more end-user premises that is causing interference on the network for the neighbouring sites.nbn has requested the end-users make an appointment for a technician to attend and resolve the fault in their premises. The Estimated Time of Restoration (ETR) will be revised upon the return of the technician. The returning technician will only be carrying out work on premises causing the interference and will not affect the neighbouring premises.
Posted: 2025-09-01 10:48:27
The field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2025-09-02 13:05:04
The estimated service restoration is now 2025-09-05 03:30:00
Posted: 2025-09-02 13:05:05
The field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2025-09-11 10:22:53
The estimated service restoration is now 2025-09-11 02:30:00
Posted: 2025-09-11 10:22:53
The field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2025-09-12 08:28:24
Your service outage has been resolved.
Posted: 2025-09-12 08:28:26
The Incident Status has been updated to Closed.