Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#13916: Unplanned Outage | NBN | CREMORNE POINT,NSW
Started:
02/07/2025 8:30am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-07-03 11:45:58
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of CREMORNE POINT and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Posted: 2025-07-03 16:27:19
We wish to advise that the technician attended the site to conduct emergency aerial power supply works. The pole is located in a bus zone on a one way double lined street and is directly across from a pedestrian island. Traffic control and an Elevated Work Platform (EWP) is needed to proceed. This is being organised and the ETA will be provided when it is available.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2025-07-04 13:58:18
We wish to advise that the Please be advised that the node has come back online and most customer services have been restored but some customers still remain offline. The technician will return to site to continue restoration activities at 3pm. Further updates will be advised when available.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2025-07-04 15:36:15
We wish to advise that the assigned technician has revised their ETA to 16:00 AEST.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.