Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#12090: Unplanned Outage | NBN | Kempsey, NSW
Started:
22/05/2025 3:15am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2025-05-22 10:03:46
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Kempsey and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Posted: 2025-05-22 10:04:22
We wish to advise that a field technician is currently on route to the site to investigate an issue with a faulty network device. An ETA of 10:30 AEST has been advised.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2025-05-22 17:17:53
We wish to advise that the Field Services could not gain access - the area is in a red zone and has been evacuated. The ETR will be revised once access is available.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.