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1

Enter your address

NBN is available at your address {{ userAddress }}. Your connection type is {{ nbnType }}.

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2

Choose your nbn deal

Lite NBN

25/5Mbps

Typical evening speed: 24Mbps

$64.80$54.80

$10 off for 1st 12 Months

WiFi Modem

BYO modem or purchase one from Moose

Unlimited Data

Get unlimited data at reliably fast speeds on the NBN network

Satisfaction Guarantee

Return your modem within 21 days for a full refund

Australian support

BYO Modem or purchase one

Critical Information Summary

Everyday NBN

50/20Mbps

Typical evening speed: 47Mbps

$74.80$64.80

$10 off for 1st 12 Months

WiFi Modem

BYO modem or purchase one from Moose

Unlimited Data

Get unlimited data at reliably fast speeds on the NBN network

Satisfaction Guarantee

Return your modem within 21 days for a full refund

Australian support

BYO Modem or purchase one

Critical Information Summary

Family NBN

100/40Mbps

Typical evening speed: 95Mbps

$94.80$84.80

$10 off for 1st 12 Months

WiFi Modem

BYO modem or purchase one from Moose

Unlimited Data

Get unlimited data at reliably fast speeds on the NBN network

Satisfaction Guarantee

Return your modem within 21 days for a full refund

Australian support

BYO Modem or purchase one

Critical Information Summary

Power NBN

250/25Mbps

Typical evening speed: 240Mbps

$118.80$108.80

$10 off for 1st 12 Months

WiFi Modem

BYO modem or purchase one from Moose

Unlimited Data

Get unlimited data at reliably fast speeds on the NBN network

Satisfaction Guarantee

Return your modem within 21 days for a full refund

Australian support

BYO Modem or purchase one

Critical Information Summary

3

Do you need a modem?

TP-Link Archer VR1600v

  • Connect up to 20 Wi-Fi devices simultaneously
  • AC1600 Wi-Fi technology with 3 internal antennas
  • Select from 2.4GHz or 5GHz Wi-Fi frequency
  • Save our Showtime (SOS) enabled
  • Parental control & USB file sharing
  • 4 Ethernet & 1 WAN port

Upfront Modem Cost: $129

Delivery Cost: FREE


SUMMARY

Address: (Please choose an address above)

Plan: (Pick a plan above)

Modem: (Choose whether you need a modem or not)

Upfront cost: $0

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Award Winning Service

Moose Mobile provides quick and easy support with award winning Australian customer service.

High-speed Unlimited Data

No need to worry about going over with unlimited data, with speeds of up to 250Mbps.

Satisfaction Guarantee

Trial your NBN for 21 days. Don't like it? Just send the modem back to Moose for a full refund.

NBN Frequently Asked Questions
The nbn™ (National Broadband Network) was a government initiative that upgraded Australia’s national broadband infrastructure. The goal was to provide the majority of Australians with faster broadband speeds at affordable prices. The government officially declared the rollout to be complete in December 2020. However, tens of thousands of homes remain to be connected and nbn™Co will continue by focusing on upgrades at least until 2023, to deliver faster speeds. Some of these include areas with Fibre to the Node (FTTN) technology, which will be upgraded to Fibre to the Premises (FTTP).
If you're bringing your own modem, you will need to update the PPPOE username & password in your modem's settings to align with your new Moose Mobile nbn settings. Once you've signed up online, we will email you these details and a link to the relevant guide for your existing setup.

BYO Modem Setup Guides

There are many types of NBN available depending on the infrastructure of your area. These include,

FTTC - Fibre to the curb (Link to setup guide)

FTTN - Fibre to the node (Link to setup guide)

FTTP - Fibre to the premises (Link to setup guide)

HFC - Hybrid Fibre Coaxial (Link to setup guide)

FW - Fixed Wireless (Link to setup guide)

This will depend on the size of your household and how you use the internet. Have a look at the plans listed below and find out which one best suits your needs.

Lite NBN (25/5 Mbps)

  • Best plan for singles and couples (1-2 people)
  • Sending emails and browsing
  • Streaming music
  • Streaming standard definition video

Everyday NBN (50/20 Mbps)

  • Best plan for the average family (3-4 people)
  • Streaming music
  • Streaming high definition video
  • Playing online games

Family NBN (100/40 Mbps)

  • Best plan for large families and working from home (5+ people)
  • Downloading large files
  • Streaming high definition video
  • Playing online games

Power NBN (250/25 Mbps)

  • Best plan for a heavy internet users
  • Streaming high definition video on multiple devices
  • Downloading and uploading large files
  • Playing online games
If you're a new customer, your monthly billing period will begin on the day of your connection. If you're an existing customer, your billing date will remain the same.
This depends on whether or not you are bringing your own modem or purchasing a preconfigured modem from Moose Mobile. If you purchased a modem, you will need to wait for it to arrive in the mail. Once it has, simply reply to the connection SMS we send you with the unique 6-digit activation code, head to our activation page, or call us on 1300 566 673 to start your connection. From this point it will take 2-8 hours for your connection to complete.

If you're bringing your own modem, the connection will commence at 9AM on the day after your order, and will take 2-8 hours to complete.
Moose Mobile is not able to support every single type of nbn connection and as a result your address might not be eligible for our nbn product. However, you might still be eligible for our Home Wireless Broadband product, which is carried over the Optus 4G Plus network.
Still have questions?
Call us on 1300 566 673

[email protected]

Operating Hours:
9AM-8PM Weekdays
10AM-6PM Weekends