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Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 566 673.

Incident Details

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#6689: Unplanned Outage | NBN | Moorooka, QLD
Started:
08/12/2024 5:15am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-12-09 14:25:53
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of Moorooka and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.

We apologise for any inconvenience that this may cause.
Posted: 2024-12-09 14:26:29
We wish to advise that the civil crew has been confirmed to attend this morning, and further updates will be provided once they have arrived onsite.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-09 15:01:35
We wish to advise that the field Services need to perform works on network hardware taking additional users offline. The additional impact is being tracked under an emergency change request (CRQ000008475705).

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.