Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
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Incident Details
#6538: Unplanned Outage | NBN | TURRAMURRA,NSW
Started:
04/12/2024 1:00pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-12-04 13:03:12
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of TURRAMURRA and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Posted: 2024-12-06 09:33:06
We wish to advise that the estimated time for restoration [ETR] for this outage has now been updated to: 06/12/2024 by 15:30 AEDT
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-09 15:19:43
We wish to advise that the estimated time for restoration [ETR] for this outage has now been updated to 11/12/2024 by 08:30 AEDT.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-11 14:29:02
We wish to advise that the estimated time for restoration [ETR] for this outage has now been updated to 12/12/2024 by 08:30 AEDT.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-12 10:14:26
We wish to advise that the estimated time for restoration [ETR] for this outage has now been updated to 13/12/2024 by 16:30 AEDT.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-12 17:09:04
We wish to advise that the attending technician undertaking optimisation activities has identified a fault from one or more end-user premises that is causing interference on the network for the neighbouring sites.
nbn has requested the end-users make an appointment for a technician to attend and resolve the fault in their premises. The Estimated Time of Restoration (ETR) will be revised upon the return of the technician.
The returning technician will only be carrying out work on premises causing the interference and will not affect the neighbouring premises.
nbn has requested the end-users make an appointment for a technician to attend and resolve the fault in their premises. The Estimated Time of Restoration (ETR) will be revised upon the return of the technician.
The returning technician will only be carrying out work on premises causing the interference and will not affect the neighbouring premises.
Posted: 2024-12-17 15:55:27
We wish to advise that the estimated time for restoration [ETR] for this outage has now been updated to 17/12/2024 by 15:00 AEDT.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-20 10:21:06
We wish to advise that the field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers