Network Status
Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.
For any further information or support call us on 1300 566 673.
Incident Details
#6418: Unplanned Outage | NBN | SHORNCLIFFE,QLD
Started:
02/12/2024 2:15pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-12-02 14:36:38
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of SHORNCLIFFE and its surrounds.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Unfortunately, there is no estimated time for restoration [ETR], but we will be sure to keep you notified as further information comes to hand. All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Posted: 2024-12-02 15:04:19
We wish to advise that the field technician is estimated to arrive to the impacted site by 04/12/2024 by 14:30 AEDT
All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
All updates will also be available on our network status page.
We apologise for any inconvenience that this may cause.
Posted: 2024-12-05 10:18:10
We wish to advise that the estimated time of restoration has been updated to 05/12/2024 by 14:00 AEDT.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-06 13:32:36
We wish to advise that the estimated time of restoration has been updated to 09/12/2024 by 17:00 AEDT.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-09 11:02:05
We wish to advise that the attending technician undertaking optimisation activities has identified a fault from one or more end-user premises that is causing interference on the network for the neighbouring sites. nbn has requested the end-users make an appointment for a technician to attend and resolve the fault in their premises. The Estimated Time of Restoration (ETR) will be revised upon return of the technician. The returning technician will only be carrying out work on premises causing the interference and will not affect the neighbouring premises.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-18 14:17:57
We wish to advise that the estimated time of restoration has been updated to 18/12/2024 by 16:30 AEDT.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.