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Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 566 673.

Incident Details

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#6160: Unplanned Outage | NBN | BROWNS PLAINS,QLD
Started:
25/11/2024 3:15pm
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-11-25 16:13:52
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of BROWNS PLAINS and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.

Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-25 16:16:06
We wish to advise that the field technician is estimated to arrive to the impacted site by 02/12/2024 by 15:00 AEDT.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-02 11:25:49
We wish to advise that the field technician is estimated to arrive to the impacted site by 11/12/2024 by 15:00 AEDT.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-09 14:13:54
We wish to advise that the estimated time of restoration has been updated to 07/12/2024 by 13:30 AEDT.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-12 10:08:14
We wish to advise that the field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2024-12-18 09:25:42
We wish to advise that the estimated time of restoration has been updated to 18/12/2024 by 17:30 AEDT.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-18 16:00:14
We wish to advise that the estimated time of restoration has been updated to 18/12/2024 by 17:00 AEDT.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-19 14:29:18
We wish to advise that the estimated time of restoration has been updated to 24/12/2024 by 17:30 AEDT.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.