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Network Status

Any recent network issues or scheduled maintenance that may affect your service are added and updated below. We aim to resolve any issues as quickly as possible to provide uninterrupted service to all customers.

For any further information or support call us on 1300 566 673.

Incident Details

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#5925: Unplanned Outage | NBN | WORONGARY,QLD
Started:
19/11/2024 11:30am
Estimated Resolution:
No ETR
Type:
unscheduled
Posted: 2024-11-19 12:02:37
We wish to advise that there is currently an unplanned outage for NBN services in the suburb of WORONGARY and its surrounds.

Unfortunately, there is no estimated time for restoration [ETR]. This notification will be updated as further information comes to hand.

Again, our apologies for any inconvenience and this notification will be updated to our network status page.
Posted: 2024-11-19 12:03:29
We wish to advise that the field technician is estimated to arrive to the impacted site by 26/11/2024 by 15:00 AEDT.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-11-26 14:29:30
We wish to advise that the field technician is estimated to arrive to the impacted site by 03/12/2024 by 15:00 AEDT.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-03 16:12:58
We wish to advise that the field technician is estimated to arrive to the impacted site by 05/12/2024 by 15:00 AEDT.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-06 16:01:58
We wish to advise that thehe field technician is estimated to arrive to the impacted site by 09/12/2024 by 15:00 AEDT

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-12 11:37:01
We wish to advise that thehe field technician is estimated to arrive to the impacted site by 14/12/2024 by 00:00 AEDT

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.
Posted: 2024-12-16 14:52:05
We wish to advise thathe field technician is now on-site to commence restoration activities. Customers may experience a loss of connectivity at this time. Due to the nature of this work, one or more network elements may need to be repaired, and this may also disconnect the network upstream affecting additional customers
Posted: 2024-12-19 10:06:52
We wish to advise that the estimated time of restoration has been updated to 20/12/2024 by 15:30 AEDT.

This notification will be updated as further information comes to hand. Again, we apologise for the inconvenience.