To check if our Home Broadband product is available in your home, please use the address checker at the top of this page.
Your service will be delivered over the Optus 4G Plus network, but since this product is designed to be used within the home the speeds of transmitted data might be different to the speeds you might expect from a regular 4G phone service. Depending on what type of 4G coverage you have in your home, your download and upload speeds can reach up to 12/1 Mbps. If your address is not covered by the 2300 MHz frequency, download and upload speeds can reach up to 5/1Mbps. The positioning of your router within your home can also affect your speeds. Internal testing indicates these speeds can handle the simultaneous streaming of two high quality videos without dropouts. Because your router will use the 4G network, the reception received will be similar to that of a mobile phone. Positioning your router in an area where you receive good phone reception will allow for the best speeds available.
The amount of data you require per month is dependant on what kind of things you do online. 250GB is plenty of data for the average internet user according to the most recent data taken from the Australian Bureau of Statistics. According to the Bureau, the average Australian household uses roughly 88 gigabytes of data per month. If you are only planning on browsing web pages and social media, 250GB will provide more than enough data for your usage needs. If you're unsure of your data needs and want to find out how much data you are currently using on your existing internet service, please contact your current internet provider.
Our Home Broadband product is designed with plug and play in mind. Simply plug your new router into the power and connect to the wireless network with your device. It's that easy!
In order to make use of this service you will need to purchase a compatible router from us. The cost of this router can range from $75 to $175, depending on what kind of contract option you've selected.
Your service is not locked to one address like a typical NBN or ADSL connection. You are free to take your router to other locations where a 4G signal is available for use. However, we cannot guarantee that this service will work everywhere you take it.
You can try this service using our 10-day risk free satisfaction guarantee. Using this guarantee you are able to try out this product and, in the event of not being completely satisfied, return it for a full refund.